SCHWARM TECHNOLOGIES GERMANY GMBHPrivacy and Cookies Policy
2.The personal data that we collect2.1 In this Section 2 we have set out the general categories of personal data that we process. 2.2 We may process data enabling us to get in touch with you (“contact data“). The contact data may include your name, email address, telephone number, postal address and/or social media account identifiers. The source of the contact data is you and/or your employer. If you log into our website using a social media account, we will obtain elements of the contact data from the relevant social media account provider. 2.3 We may process information contained in or relating to any communication that you send to us or that we send to you (“communication data“). The communication data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. 2.4 We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. 2.5 Please do not supply any other person’s personal data to us, unless we prompt you to do so.
3.Purposes of processing and legal bases3.1 In this Section 3, we have set out the purposes for which we may process personal data and the legal basis of the processing. 3.2 Operations – We may process your personal data for the purposes of operating our website, the processing and fulfilment of orders, providing our services, supplying our goods, generating invoices, bills and other payment-related documentation, and credit control. The legal basis for this processing is our legitimate interests, namely the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. 3.3 Research and analysis – We may process usage data, service data and/or transaction data for the purposes of researching and analysing the use of our website and services, as well as researching and analysing other interactions with our business. The legal basis for this processing is our legitimate interests, namely monitoring, supporting, improving and securing our website, services and business generally. 3.4 Record keeping – We may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases and our business records generally. The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to properly and efficiently run our business in accordance with this policy. 3.5 Security – We may process your personal data for the purposes of security and the prevention of fraud and other criminal activity. The legal basis of this processing is our legitimate interests, namely the protection of our website, services and business, and the protection of others. 3.6 Legal claims – We may process your personal data where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure] The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others. 3.7 Legal compliance and vital interests – We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person
4.Automated decision-making4.1 We will use your personal data for the purposes of automated decision-making in relation to IP-detection. 4.2 This automated decision-making will involve geographic locations. 4.3 The significance and possible consequences of this automated decision-making are showing different contents.
5.Providing your personal data to othersWe may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
6.International transfers of your personal data6.1 In this Section 6, we provide information about the circumstances in which your personal data may be transferred to USA. 6.2 We and our other group companies have offices in Germany and USA. Due to the fact that the data transfer agreements between the European Union and the USA named as “Safe Harbor” in 2015 and “Privacy Shield” in 2020 were judged by the Court of Justice of the European Union (ECJ) as null and void, a data transfer from the EU to the USA will be started as soon as the relevant governmental agreements are in place. 6.3 The hosting facilities for our website are situated in Germany.
7.Retaining and deleting personal data7.1 This Section 7 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data. 7.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. 7.3 Notwithstanding the other provisions of this Section 7, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
8.Security of personal data8.1 We will take appropriate technical and organizational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data. 8.2 We will store your personal data on secure servers. 8.3 The following personal data will be stored by us in encrypted form: your name, contact information. 8.4 Data relating to your enquiries that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology. 8.5 You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
9.Your rights9.1 In this Section 9, we have listed the rights that you have under data protection law. 9.2 Your principal rights under data protection law are: (a) the right to access – you can ask for copies of your personal data; (b) the right to rectification – you can ask us to rectify inaccurate personal data and to complete incomplete personal data; (c) the right to erasure – you can ask us to erase your personal data; (d) the right to restrict processing – you can ask us to restrict the processing of your personal data; (e) the right to object to processing – you can object to the processing of your personal data; (f) the right to data portability – you can ask that we transfer your personal data to another organization or to you; (g) the right to complain to a supervisory authority – you can complain about our processing of your personal data; and (h) the right to withdraw consent – to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent. 9.3 These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/. 9.4 You may exercise any of your rights in relation to your personal data [by written notice to us, using the contact details set out below].
10.Third party websites10.1 Our website includes hyperlinks to, and details of, third party websites. 10.2 In general we have no control over, and are not responsible for, the privacy policies and practices of third parties.
11.Personal data of children11.1 Our website and services are targeted at persons over the age of 21. 11.2 If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.
12.Updating information12.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.
13.About cookies13.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. 14.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. 14.3 Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.
17.Managing cookies17.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links: (a) https://support.google.com/chrome/answer/95647 (Chrome); (b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox); (c) https://help.opera.com/en/latest/security-and-privacy/ (Opera); (d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer); (e) https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and (f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge). (g) Use of Matomo This website uses Matomo, an open source software for statistical analysis of visitor access. The provider of the Matomo software is InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand. Matomo does not set cookies (a text file) on your terminal device, which can be used to recognize your browser. If subpages of our website are accessed, the following information is stored:
- the IP address of the user, shortened by the last two bytes (anonymized)
- the sub-page called up and the time of the call-up
- the page from which the user accessed our website (referrer)
- which browser with which plugins, which operating system and which screen resolution is used
- the time spent on the website
- the pages that are accessed from the sub-page called up
You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.17.2 Blocking all cookies will have a negative impact upon the usability of many websites. 17.3 If you block cookies, you may not be able to use all the features on our website.